You can contact our Customer Service Representatives to address your situation.
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Water and sewer leaks are handled by the Water Utilities Division. You can call Utility Field Operations at 817-473-8411.
It is located on your utility bill. For more information, visit our About Your Utility Bill page.
Sign in to the Online Utility Account website and select "Payment History." From there you can see all the transactions that have taken place.
When you pay your utility bill online, the system immediately updates your utility account. It may take a few days to appear on your bank, checking, or credit card account.
The minimum amount you can pay is $10.
Registering for the portal is easy! Just follow these three steps to get started:
You can pay your bill in a variety of ways. For more information, visit the Utility Bill Payment Methods page.
Yes, your water will be cut off. You can make a payment before 8 a.m., which will stop your disconnect, and for any payments made after 8 a.m please call customer service at 817-276-4230.